Privacy Policy
This Privacy Policy describes how Illas Agency LLC ("we", "us", or "our") collects, uses and protects information through the website illasagency.com (the "Site"). It applies to visitors and anyone who submits an inquiry or books a strategy call through the Site.
1. Introduction & Scope
This policy covers the public website operated by Illas Agency LLC, a Colorado limited liability company. It does not describe the handling of information under any separate written client agreement, which may include its own terms where applicable.
2. Information We Collect
We may collect information you provide directly to us and certain technical information collected automatically when you visit the Site, described below.
3. Information You Provide
When you submit an inquiry or book a strategy call, you may provide your name, business name, email address, phone number, website, industry, marketing goals, advertising budget and any message you choose to include. You may also provide details necessary to schedule an appointment.
4. Automatically Collected & Technical Information
When you visit the Site, we may automatically collect standard technical information such as browser type, device type, referring pages, pages viewed and approximate location based on IP address. This information is used to operate and improve the Site.
5. How We Use Information
We use the information we collect to respond to inquiries, schedule and manage strategy calls, evaluate whether our services are a fit, communicate with you about our services, maintain and improve the Site, and comply with applicable legal obligations.
6. Sale, Sharing & Targeted Advertising
Illas Agency does not sell personal information for monetary consideration. The Site is not currently intended to use visitors' personal information for cross-context behavioral or targeted advertising through technologies such as the Meta Pixel or Google advertising trackers.
Certain privacy laws may define terms such as "sale," "sharing," or "targeted advertising" differently. Where an applicable privacy law provides relevant rights, Illas Agency will honor those rights as required by law.
If our use of advertising or tracking technologies materially changes, this Privacy Policy and any applicable privacy controls will be updated accordingly.
7. Forms & Appointment Scheduling
Information submitted through the inquiry form or the scheduling calendar is used to contact you and, where applicable, to confirm and manage your appointment. Appointment details may be processed through scheduling providers necessary to operate the booking system.
8. Communications
With your permission or where reasonably necessary to respond to your inquiry, we may contact you by email or phone regarding your request or our services. You may ask us to stop receiving promotional communications at any time.
10. Website Analytics
The Site may use built-in or platform-provided analytics to understand website traffic, page activity, forms, and general usage. These analytics may include information such as page views, browser or device information, traffic source, IP-based technical information, and approximate geographic information.
Illas Agency does not currently use Meta Pixel, Google Analytics / GA4, Google Tag Manager, or Google Ads conversion tracking on this Site. If those practices change, this Privacy Policy will be updated as appropriate.
11. Service Providers & Processors
We may use legitimate third-party service providers to operate the website and our business, such as website hosting and platform providers, CRM providers, scheduling providers, email providers, payment providers where applicable, and other business service providers. These providers process information on our behalf as necessary to provide their services, under their own terms and policies.
12. Disclosure Required by Law
We may disclose personal information where reasonably necessary to comply with applicable law, legal process, or government requests; to enforce our rights or agreements; or to protect the rights, property, or safety of our users, the business, or others.
13. Business Transfers
In connection with a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction. We will notify you where required by law.
14. Data Retention
We retain submitted information for as long as reasonably needed to respond to inquiries, provide our services, and meet legal or legitimate business obligations, and afterward as needed for legitimate business or legal purposes.
15. Data Security
We use reasonable administrative, technical and organizational measures to help protect personal information. However, no system or transmission can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information.
16. Your Privacy Choices & Requests
You may decline to submit information, request access to or correction of your information, or ask us to delete it where applicable. To make a privacy request, contact us at kevin@illasagency.com.
17. State Privacy Rights
Depending on where you live and the laws that apply, you may have certain rights concerning your personal information. These rights may include confirmation or access, correction, deletion, data portability, and the ability to opt out of certain sale, targeted advertising, or profiling activities where applicable.
Some applicable laws may also provide a right to appeal a decision concerning a privacy request. These rights are subject to applicable legal definitions, exceptions, verification requirements, and eligibility. To exercise any available rights, contact us at kevin@illasagency.com.
18. Children's Privacy
The Site is intended for businesses and a general adult audience and is not directed to children under 13. Illas Agency does not knowingly seek to collect personal information online from children under 13. If we learn that personal information from a child under 13 has been submitted through the Site, we will take appropriate steps regarding that information as required by applicable law.
19. Third-Party Links
The Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their policies.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.
21. Contact Information
For privacy questions or requests, contact us at kevin@illasagency.com. Illas Agency LLC operates in Colorado, United States.
Last Updated: September 30, 2026